Frequently Asked Questions

The Amityville FAQ

Is this the Amityville FAQ?
No. This page is the FAQ for the forum (“The Truth About the Amityville Horror,” more commonly known as “The Truth Board” or “the AT board”). The Amityville FAQ website is located at amityvillefaq.com
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What is the Amityville FAQ?
The Amityville FAQ is a website which collects information about the 1974 Amityville murders and subsequent “Amityville Horror” haunting. The Amityville Truth Board is a forum where this information is discussed and debated.
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Login and Registration Issues

Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner (see email at bottom of page) to make sure you haven’t been banned. It is entirely possible the website owner has a configuration error on their end which they simply need to fix.
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Why can’t I enter chat?
You must log-in to the board in order to enter chat. Also, chat reqires you have the latest Flash plugin installed and it might require that you disable all pop-up blockers. For more chat-related issues, please click here.
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Why do I need to register at all?
You don’t have to register to read our board, but you do need to register in order to post messages, participate in our chat room, and send private messages to fellow users.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.
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How do I prevent my username appearing in the online user listings?
Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.
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I’ve lost my password!
Don’t panic! While your password can’t be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.
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I registered but can’t login!
First, double-check your username and password. If they are correct and you still can’t login, then click here for more information.
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I registered in the past but cannot login any more?!
It is possible an administrator has deactivated or deleted your account for some reason. Also, many boards periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.
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What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgment, allowing the collection of personally identifiable information from a minor under the age of 13. If you are unsure if this applies to you as someone trying to register or to the website you are trying to register on, contact legal counsel for assistance. Please note that the phpBB Group cannot provide legal advice and is not a point of contact for legal concerns of any kind, except as outlined below.
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Why can’t I register?
It is possible the website owner has banned your IP address or disallowed the username you are attempting to register. The website owner could have also disabled registration to prevent new visitors from signing up. Contact the Webmaster for assistance (email at bottom of page).
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What does the “Delete all board cookies” do?
“Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking. If you are having login or logout problems, deleting board cookies may help.
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User Preferences and settings

How do I change my settings?
If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.
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The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. This would then be a problem which is out of our hands.
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My language is not in the list!
Either the administrator has not installed your language or nobody has translated this board into your language. Try asking the board administrator if they can install the language pack you need. If the language pack does not exist, feel free to create a new translation. More information can be found at the phpBB website (see link at the bottom of board pages).
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How do I show an image below my username?
This is known as an avatar. You can add or edit your avatar by visiting your User Control Panel and selecting the “Profile” tab.
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What is my rank and how do I change it?
Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. moderators and administrators. In general, you can’t directly change the wording of any board ranks as they are set by the board administrator. Please do not abuse the board by posting unnecessarily just to increase your rank. Most boards will not tolerate this and the moderator or administrator will simply lower your post count.
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When I click the e-mail link for a user it asks me to login?
Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.
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Posting Issues

How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.
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How do I edit or delete a post?
You can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post (for only a limited time after the post was first made). If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users can’t delete a post once someone has replied.
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How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.
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How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you can’t see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.
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Why can’t I add more poll options?
The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll then the allowed amount, contact the board administrator.
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.
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Why can’t I access a forum?
Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.
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Why did I receive a warning?
If you have broken a rule of the board, you may be issued a warning. Contact the board administrator if you are unsure about why you were issued a warning.
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How can I report posts to a moderator?
There is a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post to us.
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What is the “Save” button for in topic posting?
This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.
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Why does my post need to be approved?
If you are a new member, your first post must be approved by a moderator before any of your posts are viewable on the board. This is a spam-prevention feature. Once your first post has been approved you will not likely encounter this again, except in rare circumstances.
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How do I bump my topic?
By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.
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Friends and Foes

What are my Friends and Foes lists?
You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.
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How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.
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Formatting and Topic Types

What is BBCode?
BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode, click here.
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Can I use HTML?
No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.
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What are Smilies?
Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether.
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Can I post images?
Yes, images can be shown in your posts. To do so, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You can’t link to pictures stored on your own PC nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag. For more information, click here.
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What are global announcements?
Global announcements contain important information and you should read them whenever possible.
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What are announcements?
Announcements often contain important information for the forum you are currently reading and you should read them whenever possible.
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What are sticky topics?
Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible.
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What are locked topics?
Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator.
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What are topic icons?
Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator.
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User Levels and Groups

What are Administrators?
The Administrator is the leader of this board, and is assigned with the highest level of control. The Admin can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.
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What are usergroups?
Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.
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Where are the usergroups and how do I join one?
You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.
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How do I become a usergroup leader?
A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup, your first point of contact should be an administrator; try sending a private message.
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Why do some usergroups appear in a different color?
It is possible for the board administrator to assign a colour to the members of a usergroup to make it easy to identify the members of this group.
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What is a “Default usergroup”?
If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.
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What is “The team” link?
This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.
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Private Messaging

I can’t send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.
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I keep getting unwanted private messages!
You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.
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I have received a spamming or abusive e-mail from someone on this board!
We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action.
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Searching the Forums

How can I search a forum or forums?
Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used. This board is also indexed on Google and most other major search engines. To search this site on Google, enter site:Amityvillefaq.com into the search window, followed by a space and then by your search inquiry. As an example: site:Amityvillefaq.com ghostie boy (note there is no space between “site:” and “Amityvillefaq.com”.
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Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search, or try searching via Google (see above).
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Why does my search return a blank page!?
Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched, or try searching via Google (see above).
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How do I search for members?
Visit to the “Members” page and click the “Find a member” link.
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How can I find my own posts and topics?
Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.
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Topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?
Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.
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How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.
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How do I remove my subscriptions?
To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.
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phpBB 3 Issues

Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.
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Why isn’t X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added please visit the phpBB Ideas Centre, where you can upvote existing ideas or suggest new features.
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Who do I contact about abusive and/or legal matters related to this board?
For abusive matters, click this link. For legal concerns (or matters of equal importance) please contact the Amityville FAQ Webmaster at the email address shown below. Please note that the phpBB Group (creators of this board’s software) has absolutely no jurisdiction and can’t in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.

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